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If you know that your school or district has a group account license and you do not have access to your group, please fill out the contact form to the right.
If you received a link to join a group, click or copy/paste that link into your search bar to be directed to the registration page for that group. If you are a new user, you will need to create your own profile on that same page. If you are already registered, you will need to log in and then register for that group.
If you received a group password, you can enter it on the New Group Member Registration page in order to join/register for the group.
If you registered as a ‘Paid’ user and have issues viewing the paid user Courses, please feel free to message us using the contact form on the right so we can look into the issue.
If you upgrade from a Free membership to a paid one, your monthly or annual membership will begin the day you upgrade. For those that upgrade from monthly to annual memberships, the additional amount will be prorated based on the annual fee of $49.99 against what you’ve already paid monthly.
If you have any questions, please feel free to message us via email or our contact form.
If you receive a 100% on the course quiz/culminating assignment, you will be awarded a certificate of completion that can be viewed and printed by clicking on your profile at the top right corner of any page. You should also receive an email with a link to your certificate.
If you do not receive a 100% score on the culminating quiz/assignment, you can retake the quiz as many times as you’d like.
If you received a 100% on a course/quiz and cannot locate your certificate of completion, please message us on the contact form located on this page.
Please fill out the form below and we will get back to you as soon as possible.
How to navigate the Depth & Complexity Video Library